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| TITLE | FORMAT | DURATION |
| Answering Questions | Video | 5:45 |
| Body Language Techniques | Video | 16:37 |
| Body Language when Establishing Relationships | Video | 5:10 |
| Dealing with Difficult Staff | Video | 4:32 |
| Effective Team Meetings | Video | 4:41 |
| Enquiry Skills | Video | 5:28 |