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How to request for Interlibrary Loan & Document Delivery Service: Home

Interlibrary Loan (ILL) service and Document Delivery service (DDS) allows registered users to request loan of books/articles that are not available in the Library’s holdings from other libraries/institutions.

Who Can Request ?

Eligible Users

This service is only provided to internal registered library users and they are given an annual free quota as follows:

User Category Free Quota Per Year
Academician 30
Postgraduate students (PhD) 20
Postgraduate students (Master) 10
Undergraduate students (Final year) 6

Any additional request above this free quota is subjected to payment.


How to request ?

1. Go to and enter your library barcode (the x number at the back of your matric card) in the Login box as shown below :

2. Once you are in, look for ‘eSERVICES’ on top of the Portal. Click eSERVICES

3. Look for your "Publication Supply" and click Request Form

4. Application form will be displayed. Choose type of required item and complete the form. Click *OK when finishing

5.  Click *OK+ to reconfirm your request.

NOTE: Status of application should be checked through Interaktif Portal. Click on *Details of each request to see status details and notes.